Article Details

Article Details

Citation:  Migliore, A., Petrick, M., Dierks, K., Finkle, P., & Suyer, A. (2022). Leveraging electronic documentation software to improve employment outcomes of job seekers with disabilities. Journal of Vocational Rehabilitation, 56 (3), 231-236.
Title:  Leveraging electronic documentation software to improve employment outcomes of job seekers with disabilities
Authors:  Migliore, A., Petrick, M., Dierks, K., Finkle, P., & Suyer, A.
Year:  2022
Journal/Publication:  Journal of Vocational Rehabilitation
Publisher:  IOS Press
DOI:  https://doi.org/10.3233/JVR-221187
Full text:  https://content.iospress.com/articles/journal-of-vocational-rehabil...   
Peer-reviewed?  Yes
NIDILRR-funded?  Yes

Structured abstract:

Background:  Over the past decades, researchers have made tremendous progress in identifying standards of practice for supporting job seekers with disabilities achieve their career goals. However, little is known about the actual implementation of these standards, which may affect the quality of services, and thus put job seekers at a higher risk of not fully realizing their career goals.
Purpose:  To explore how electronic documentation software could be leveraged to monitor the implementation of national standards in employment supports for quality improvement.
Data collection and analysis:  A panel of three vendors of electronic documentation software shared their experiences at the 2021 Association of People Supporting Employment First (APSE) conference.
Findings:  Most employment programs use their electronic documentation software primarily for billing and compliance reporting. Lack of standard metrics and guidelines are a challenge to leverage technology for quality improvement.
Conclusions:  There is a need for standard metrics and guidelines so employment programs can leverage technology for quality improvement of employment services and outcomes.

Disabilities served:  Cognitive / intellectual impairment
Developmental disabilities
Interventions:  Assistive technology
Job restructuring
Job search and placement assistance
Rehabilitation counseling
Supported employment
Vocational rehabilitation
Transition services
Outcomes:  Employment acquisition
Full-time employment